MacFash

Privacy Policy

MacFash is a mobile app where you can discover luxury fashion products, chat with an advisor about the products you like, and get answers in your own language. This Privacy Policy explains how and why we process your personal data when you use the MacFash mobile app.

Data controller

MacFash operates this app and is the controller of your personal data. You can reach us through the contact channels below (email and WhatsApp).

For any questions about the processing of your personal data, you can reach us through the contact channels at the end of this policy.

Data we collect

Account and identity data: your name and phone (mobile) number, processed to create your account and verify your sign-in.

Device and notification data: device and app information together with your push notification token, processed so we can send you notifications. This token is registered when you sign in and deleted when you sign out.

Messaging: the messages you send in the advisor chat; the original text of the message is stored. Messages are automatically translated so that parties speaking different languages can communicate; the translation does not replace the original text and is kept separately.

Activity and preferences: your favorites, the products you view, and your interactions used to personalize recommendations.

Images: catalog product images are shown to you in the app.

We collect no payment data

There is no payment system in MacFash. We do not collect, store, or process your credit card, bank account, or any other financial information.

How we use data

We process your personal data to provide the service, verify your sign-in, send you notifications, translate your messages, personalize recommendations, provide support, and ensure security and prevent misuse.

Sharing with third parties

We share your data only to the extent necessary to provide the service, and with the following categories of service providers: push notification infrastructure, an automatic translation provider, and hosting / infrastructure providers.

We do not sell your personal data. Our service providers may be located abroad; in that case your data may be transferred internationally and is protected in line with applicable law.

Retention

We retain your personal data for as long as your account is active and for the period required by the legal obligations we are subject to; after that period we delete it or irreversibly anonymize it.

Your rights

Under applicable law (Turkish KVKK Art. 11 and the GDPR), you have the right to access your personal data, request its correction or deletion, object to its processing, and request its portability.

To exercise these rights, you can contact us through the channels below.

Deleting messages and your account

You can hide the messages in your chat from your own view. To request full deletion of your account, please reach us through the contact channels below.

Children

MacFash is not directed at anyone under the age of 18, and we do not knowingly collect personal data from people under 18.

Security

To protect your data we apply technical and organizational measures such as token-based authentication, access control, and encryption in transit.

This promotional site

This website only promotes the MacFash app. It collects no personal data and uses no cookies.

Changes to this policy

We may update this Privacy Policy from time to time. The current version is always published on this page.

Contact

For any questions or requests regarding this Privacy Policy or your personal data, you can reach us: